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Logistics and distribution

By the time the SLA breach shows up in a report, the customer already knows.

We catch the at-risk shipment and reroute, expedite, or escalate, while there is still time to save the SLA.

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Sound familiar

What logistics teams tell us

"We run the exception report the morning after the exception."

Yesterday's misses make a tidy report and a useless one. The time to act was while the shipment was still moving.

"Every late shipment becomes a fire drill because nobody saw it coming."

Without an early warning, the team learns about the problem at the same time as the customer, and spends the day reacting.

"Planners spend the day chasing status instead of preventing misses."

Talented people burn hours assembling a picture the system already has, leaving no time for the work that actually prevents the breach.

Where to start

The logistics events worth automating first

We pick the single exception type with the highest cost and build the full event-to-action chain for it. Then the next.

SLA breach prediction

Shipments trending toward a miss are flagged with the time and the levers to save them, not surfaced after the deadline has passed.

Shipment exception triage

Exceptions are scored and routed automatically, so the highest-cost risks reach the right person first instead of sitting in a queue.

Dynamic rerouting

When a leg is at risk, reroute and expedite options are costed and staged, so the decision is made in minutes, not after the fact.

Carrier performance events

Carrier slippage is caught as it emerges, so you act on a pattern early rather than discovering it in a quarterly scorecard.

A worked event

One event, run end to end

Event

Shipment 88231 dwell exceeds threshold at hub

Intelligence

SLA miss 74% probable at current pace

Decision

Expedite leg versus reroute, cost versus penalty

Action

Rebook carrier, notify account owner, track

Outcome

SLA held, penalty and escalation avoided

Event to decision to action, across the network

Logistics and distribution run on our Supply Chain Control Tower: the same six-layer flow built around detecting an at-risk event, deciding the response, and executing it on your TMS, WMS, and carrier integrations. A horizontal control tower configured for your network and your service commitments.

Built on your TMS, WMS, ERP, and carrier feeds

Human approval gates on expedite and reroute

Full audit trail on every decision and action

Explore the control tower

Supply chain control tower dashboard with active master jobs, sub-jobs running, and SLA-at-risk counts

Seven screens from the build

Each screen maps to a layer. You pick the ones you need.

Modular by design. Start with the screens the first event needs, add the rest as you grow. What follows are real screens from a build we ran inside a client's systems, not a subscription product.

Command Centre

One live view of operational health across the estate.

Event

Operations Overview

Live status, dwell, and SLA risk across the network.

Intelligence

Network Map

Geospatial view with live telemetry across the whole estate.

Intelligence

Supply chain operational risk view scoring risk at master job, sub-job, and leg level

Risk Accelerator

Predictive scoring with AI explanation chips and confidence ratings.

Decision

Interventions

Cost of action versus inaction, then approve and execute in one place.

Workflow

Automations

IF, AND, THEN rules running thousands of executions at high success.

Action

Analytics

Performance, cost, and compliance trended over time.

Outcome

Add what you need

Asset registry, simulation, system health, and integrations hub round out the set.

By the time the SLA breach shows up in a report, the customer already knows.

What logistics teams tell us

The logistics events worth automating first

SLA breach prediction

Shipment exception triage

Dynamic rerouting

Carrier performance events

One event, run end to end

Event to decision to action, across the network

Each screen maps to a layer. You pick the ones you need.

Command Centre

Operations Overview

Network Map

Risk Accelerator

Interventions

Automations

Analytics

Add what you need

Which SLA miss keeps turning into a fire drill?