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EV charging networks

A dead charger does not call you. It just quietly stops making money.

We turn a 1am connector fault into a remote reset or dispatched tech, before your host SLA slips.

Sound familiar

What charging operators tell us

"We find out a charger is down when a driver complains, not when it faults."

Every hour of unnoticed downtime is lost revenue, a frustrated driver, and a dent in the uptime number your site hosts hold you to.

"Our uptime SLA with site hosts is slipping and we cannot see it coming."

Uptime is reported after the month closes. By then the breach has happened and the penalty is already owed.

"Techs get sent to chargers that only needed a remote reset."

A truck roll for a fault a reset would have cleared is pure cost, and it pulls a tech away from a charger that actually needed them.

Where to start

The charging events worth automating first

We start with the single fault type that costs you the most uptime, and build the full detect-to-resolve chain for it. Then the next.

Charger downtime detection

A connector fault or loss of heartbeat is caught the moment it happens, scored, and routed to the right response instead of waiting to be discovered.

Remote reset before a truck roll

Faults that a remote reset can clear trigger one automatically first. A tech is only dispatched if the reset fails, so you stop paying for avoidable visits.

Uptime SLA risk

When a station trends below the uptime a host contract requires, the risk is flagged with time to act, not surfaced in next month's report.

Utilisation and revenue per stall

Underused or faulting stalls that quietly drain revenue are surfaced so you can act on the asset, not just read about it later.

A worked event

One event, run end to end

Event

Connector CP-118 reporting repeated OCPP faults

Intelligence

Third fault in 24h, hardware degradation 71%

Decision

Remote reset first, $0 versus $320 truck roll

Action

Trigger reset, if it fails dispatch and notify host

Outcome

Uptime held at 99.2%, host SLA bonus retained

The same accelerator that runs in production today

EV charging runs on our Asset Intelligence accelerator: the six-layer flow from live event to measured outcome, with predictive scoring, cost-of-action logic, and automated execution. It is the same accelerator live in an energy and mobility environment today, configured for your network and your uptime thresholds.

Built on your CPMS, ticketing, and comms tools

Remote actions first, dispatch only when needed

Full audit trail on every reset and work order

Explore the accelerator

System health view showing live station status

Seven screens from the build

Each screen maps to a layer. You pick the ones you need.

Modular by design. Start with the screens the first event needs, add the rest as you grow. What follows are real screens from a build we ran inside a client's systems, not a subscription product.

Live Events

Real-time ingestion and normalisation of every operational event.

Event

Asset Registry

The master ledger of assets with full lifecycle history in one place.

Event

Network Map

Geospatial view with live telemetry across the whole estate.

Intelligence

Risk Accelerator

Predictive scoring with AI explanation chips and confidence ratings.

Decision

Interventions

Cost of action versus inaction, then approve and execute in one place.

Workflow

Automations

IF, AND, THEN rules running thousands of executions at high success.

Action

Simulation Accelerator

What-if scenarios across six domains, with pre-emptive actions ranked.

Outcome

Add what you need

Analytics, compliance and audit, system health, and integrations hub round out the set.

A dead charger does not call you. It just quietly stops making money.

What charging operators tell us

The charging events worth automating first

Charger downtime detection

Remote reset before a truck roll

Uptime SLA risk

Utilisation and revenue per stall

One event, run end to end

The same accelerator that runs in production today

Each screen maps to a layer. You pick the ones you need.

Live Events

Asset Registry

Network Map

Risk Accelerator

Interventions

Automations

Simulation Accelerator

Add what you need

Which station downtime is costing you the most uptime?